From diagnosis to a lasting relationship

Keep your shop one tap away from the customer’s next need.

Honest Mechanic is an app that helps drivers read and understand vehicle information with a compatible OBD-II adapter. When they need help, they can send that result to your shop and arrive with more context.

Better-prepared customersReceive the result, vehicle, and reason for the visit before work begins.
More reasons to returnYour shop stays connected in HM for future needs.
Documented trustWork, documents, and follow-up remain in one clear case record.
First, what is Honest Mechanic?

The connection between what a driver observes and the shop’s professional work.

HM organizes information owners obtain from their vehicles, explains it in understandable language, and lets them share it with a shop they choose. The conversation no longer starts with an isolated screenshot or a code without context.

What does your shop receive?

A referenced case with the customer, vehicle, finding, authorized result, and next step. During service, your team can track progress and attach documents without replacing its scheduling, estimating, repair-order, or billing systems.

1

Driver connects

They use HM with a compatible OBD-II adapter to obtain vehicle information.

2

HM organizes and explains

It turns signals and results into a summary the owner can understand.

3

They choose your shop

The customer authorizes sending the result to the connected shop they prefer.

4

Your team continues

Receive the case, help the customer, and document the work to close the loop.

HM complements the driver-shop relationship. It does not physically diagnose the vehicle, choose the repair, set prices, or replace your professional processes.
Benefits for your business

A clearer service experience can turn one visit into an ongoing relationship.

01

Customer retention

After service, your shop stays connected in HM. When the customer needs help again, they can choose you and share a new result without starting over.

02

More efficient intake

Fewer repeated questions up front: the case brings together the vehicle result, authorized context, and customer information.

03

Professional follow-up

Simple updates, documents, and a final summary help keep the owner informed during and after the work.

04

Trust that lasts

A clear, attributed history makes it easier to explain what was done, what the shop documented, and what instructions it provided.

Your shop stays present

One tap away from a new opportunity, without turning HM into a marketplace.

Customers may keep multiple shops connected and choose where to send each result. Honest Mechanic makes returning to your shop easy while keeping the decision with the owner.

1The customer scans your QR and connects the shop.
2They share a result when service is needed.
3Your team handles and documents the case.
4Your shop remains available for a future need.
How it works

From customer result to a relationship that can continue

1

Customer chooses your shop

They send a result with consent and the information needed to start the conversation.

2

Your team handles the case

Organize follow-up and attach work documents in one case record.

3

Customer gets clarity

HM presents the outcome neutrally and your shop stays connected for the future.

One professional workspace

The tool supports service without replacing your operating system.

Case inbox

Authorized results, customer, vehicle, and next step stay in one place.

Repair evidence

Attach documents to the record and preserve where every item came from.

Neutral communication

HM explains the record to the owner without turning inferences into accusations or guarantees.

Clear responsibilities

A useful connection without replacing the shop-customer relationship.

Honest Mechanic organizes the consented handoff and case evidence. The shop remains professionally responsible for its services and source documents; the customer remains responsible for their decisions and authorizations.

  • The customer chooses which result to share.
  • The shop can correct and document its own work.
  • AI summaries attribute evidence to its source.